Careers

Own and evolve the Caramel commerce platform — from real-time product listings and booking engines to checkout flows and merchant dashboards.

Build the Caramel mobile app — the primary touchpoint for customers ordering products, booking restaurants, purchasing event tickets, and accessing services across Uganda.

Build and maintain the payment infrastructure that underpins every transaction on Caramel — from Mobile Money checkout to escrow release and merchant disbursements.

An excellent entry point for a talented engineer who wants to grow alongside a fast-moving team building something meaningful for everyday life in East Africa.

Own the product roadmap for Caramel's core commerce and booking flows — the experiences that drive every order, reservation, and ticket purchase on the platform.

Shape the visual and interactive language of Caramel — creating experiences that are clear, fast, and delightful for customers and merchants across web and mobile.

Lead the operational engine that keeps Caramel running — from merchant onboarding and quality assurance to fulfilment coordination and platform reliability.

Own the merchant onboarding journey — guiding new restaurants, shops, hotels, and service providers from application to their first live listing on Caramel.

A paid internship for a motivated individual who wants to understand how a lifestyle commerce platform operates from the inside — hands-on exposure across merchant support, listing quality, and platform operations.

Build and lead the team responsible for merchant growth on Caramel — ensuring every restaurant, shop, hotel, and service provider achieves real, measurable results from being on the platform.

Be the primary point of contact for a portfolio of Caramel merchants — helping them grow their business, optimise their listings, and get the most out of the platform.

Identify and secure strategic merchant and brand partnerships that expand Caramel's reach — bringing the best restaurants, hotels, event organisers, and service brands onto the platform.

Grow the Caramel merchant base by identifying, approaching, and converting businesses across Kampala and beyond — from independent restaurants to boutique hotels.

Drive customer and merchant growth on Caramel through data-driven campaigns across digital, mobile, and community channels — building Caramel into a household name across Uganda.

Tell the Caramel story across social and digital channels — creating content that showcases the best of Kampala's shops, restaurants, events, and experiences.

Lead the team responsible for making every Caramel customer feel genuinely supported — building the standards, tools, and culture that make our customer experience a competitive advantage.

Be the first point of contact for Caramel customers — resolving issues with orders, bookings, tickets, and payments quickly and with genuine warmth.

Lead financial operations at Caramel — ensuring accurate reporting, strong controls, and the financial insights that guide business decisions as we scale.

Protect Caramel and its users by ensuring the platform operates within the bounds of Ugandan law — from consumer protection and data privacy to merchant contracts and payment regulation.